FAQs:
Q:Where I can get product information?
A: You can find the product page on Bellwin product site:www. For detail specs and features, please download user manual via the link:
Q:UP520US and UP516EU are different product?
A: They are the same product actually, just different model name. UP520US to North America, UP516EU to other countries.
Q:Besides USB Power Splitter, other products you produced have support USB?
A: No. Only UP520US/UP516EU/UP416EU/BW521316211-I, support USB.
Q:I already have USB Power Splitter, but where I can get controller software?
A: Please download the software via this link: USB Power Splitter X32 │ USB Power Splitter X64
Q:Where I can have API for this USB Power Splitter?
A: Please download the API via this link: USB Power Splitter API
Q:The quotation is including infeed power cable?
A:
No, the cable is not included. But Bellwin can purchase power cable for customers. Knowing which cable is being provided, please go to:
To other specs power cable, please check with Bellwin.
Q:USB connecting cable will be included?
A: Yes, the cable will be included.
Q:BW521316211, the USB Power Splitter is still in selling?
A: BW521316211 has been replaced by UP520US/UP516EU. The new USB Power Splitter supports all features of BW521316211.
Q:Can I pay by credit card?
A: Sure you can purchase by credit card. Bellwin will provide its Paypal account or credit card service system to buyer and buyer must pay processing fee.
Q:What is the lead time?
A: To small quantity orders, 3 to 7 workdays in need; to big quantity orders, 6 to 8 weeks will be necessary. Before order placing, please check lead time with Bellwin to make sure the lead time will not delay your schedule.
Q:How can I place order?
A: Order can be placed by INTEL Vendor System. Or directly give order to Bellwin, but payment must be done before production.
Q:How long is the warranty period?
A: 1 year (12 months). If customer needs extend warranty period, please contact with Bellwin.
Q:Is there any MOQ required?
A: No MOQ required!